We respect and are committed to protecting your privacy when you access and use our Spa website. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

When you visit or use our website, we may collect the following types of information:

  • Personal Information: Full name, phone number, email address, home address… when you book an appointment, sign up for a service, or contact us.

  • Technical Information: IP address, browser type, device details, cookies, and similar technologies to enhance your browsing experience.

2. How We Use Your Information

Your information will be used for:

  • Confirming and providing appointments, consultations, and customer care services.

  • Sending promotions, special offers, or news related to our Spa services (only if you agree to receive them).

  • Improving our services and your overall website experience.

3. Sharing Your Information

We will not sell, trade, or rent your personal information to third parties, except in the following cases:

  • With your consent.

  • When required by law or governmental authorities.

  • With trusted service providers (such as payment processors or website operators) under strict confidentiality agreements.

4. Data Security

  • Your information is stored in secure systems with access limited to authorized staff only.

  • We apply appropriate technical measures (encryption, firewalls, SSL, etc.) to protect your data from unauthorized access or misuse.

5. Your Rights

You have the right to:

  • Request access, correction, or deletion of your personal information.

  • Opt out of receiving promotional emails/SMS at any time.

6. Cookies

Our website may use cookies to remember your preferences and optimize user experience. You may disable cookies in your browser settings, but certain features may not work properly.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

  • Charm Nail Bar

  • Address: 53 Xuân Thủy, Thảo Điền, Thủ Đức, Hồ Chí Minh

  • Phone: 0943810880